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Account Administrator

Location: Maryland

GTCO CalComp is currently seeking an Account Administrator to increase the effectiveness of the sales team by providing exceptional customer service. In addition to day-to-day customer service and sales support on various product lines, will assist with international accounts.


Responsibilities include, but not limited to: 

Ensures that all orders are processed correctly and on-time.
Acts as back-up for other team members.
Assists in the preparation of various reports and presentations.
Provides general product information as requested by customers.
Updates and maintains customer database using applicable software.
Assists with sales/marketing tasks such as mailings and other projects.
Ensures customer satisfaction and effective handling of all customer issues or complaints, involving AMs as appropriate.
Performs administrative functions in support of the sales team utilizing knowledge of computer hardware functions and software applications contained within MS Office.
Attends seminars/classes/training as required to enhance skill set.


Position Qualifications:

BS degree and one to two years related experience, or Associate's degree plus three to fours years’ experience.
Second language a plus.
Proficient in MS Office applications, including Word and Excel. Technical acumen in order to understand, and describe our products.
Excellent communication skills, both on the phone and in person.
Highly organized/strong attention to detail.
Team orientation, within the sales department and with other departments.
Initiative to follow through on assigned tasks and goals.


Advance your career with GTCO CalComp! Browse our Web site and learn more about our dynamic company and product lines.



Please fax or e-mail your resume and salary requirements to:


Fax:     
410-312-9575
E-mail:  md.hr@gtcocalcomp.com 
(MS Word format preferred)


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