Technical Support - Digitizing & Measurement Products

	Digitizing & Measurement Products
	Technical Support > Scanners > Contact Us

Contact Technical Support for GTCO CalComp Scanners

Note: As of July 1, 2008 there will be a charge for Technical Support for products that are out of warranty.
The charge will be $99.00 per incident, with no time limit. If you require support for an out-of-warranty product, a Technical Support Ticket must be purchased either over the phone (see phone number below) or online (see green button below).

Product Warranties:

All GTCO CalComp ScanPlus 4 Series Scanners purchased after October 2004 are covered under a 2-year warranty. Warranty can be verified with supplied serial number. Scanners purchased before October 2004 have a 1-year warranty.

Most GTCO CalComp ScanPlus Series Scanners purchased from October 2004 to present are covered under a 2-year warranty.

All scanners under contract with GTCO CalComp are covered under warranty.

If you are uncertain of the warranty status of your product, or for answers to non-technical questions (return status,
GTCO CalComp policies, address change, etc.), please call or e-mail our Scanner Support Department:

Call Us :	480-443-2262 Monday-Friday; 7:30am to 4:30 pm Arizona Time (12:30pm to 10:30pm UTC)
E-mail Us:	Click here to send an e-mail.

Request Technical Support by E-mail: Red items required.

Is Product Covered by Warranty?

No Yes

Technical Support Ticket Number:
(required for out-of-warranty products)

Contact Information
Contact Name:
Company Name:
E-mail Address:
Telephone Number:
Fax Number:
Country:

Product/System Information
Product:
Other Product:
Product's Model Number:
Product's Part Number:
Product's Serial Number:
Operating System:
Other Operating System:
Software used with product:
Do you use a TabletWorks driver?:	Yes No
If yes, what version?:

Description of Problem
Please include as much detail as possible to describe the problem you're having with your GTCO CalComp product: